Monday, April 20, 2009

Verizon sucks

This marks the third week without internet in my house because Verizon sucks so bad. Their customer service is a clown show, and I have serious doubts that they will have us back in service today like they have said.

For the motivated capitalist I would recommend starting your own internet service. It would be simple to knock Verizon out of the mix considering that their system is so broken and half their people are incompetent. I don't have the time or money to start such an endeavor, but I wish I did.

As soon as I can find a new provider I will dump Verizon. Until then blogging will be light.

Sorry folks.


Anonymous said...

I fully agree with you on that. I've gotten screwed over pretty bad by Verizon in the past for phone service. My bill was 160.00 and they raised it to 290.00 but no one knows why. The reps I spoke to all had conflicting stories and several agreed my account was screwed up but I've gotten no where. I just started working with a small cell phone/internet company with excellent customer service, that above all else is helping them to become very successful.

Anonymous said...

HOLY COW!! Verizon Willing To Let 62-Year-Old Man Die Unless OH Cops Pay $20 Of His Overdue Bill


Times Reporter

A 62-year-old Carrollton area man was found unconscious and unresponsive Thursday morning during an intense search overnight by Carroll County sheriff deputies, an Ohio State Highway Patrol trooper and the patrol’s airplane.

Two K-9 units, several fire departments and 100 individuals on foot also were involved in the search for the man, who Sheriff Dale Williams said fled his residence on Kensington Rd. after a domestic disturbance call to deputies.

The man, who was treated at the scene by emergency medical technicians, was taken to Aultman Hospital and released Thursday afternoon.

Sheriff Sgt. Ron Clapper and firefighters found the man about 1 a.m. after 11 hours of searching in an area just north of Augusta, including Manfull Orchards, where there is a Verizon cell phone tower.

Williams said he attempted to use the man’s cell phone signal to locate him, but the man was behind on his phone bill and the Verizon operator refused to connect the signal unless the sheriff’s department agreed to pay the overdue bill. After some disagreement, Williams agreed to pay $20 on the phone bill in order to find the man. But deputies discovered the man just as Williams was preparing to make arrangements for the payment.

The sheriff organized the search party for the man after deputies responded to the domestic call Wednesday at 2:21 p.m. at the Kensington Rd. residence. The sheriff said the caller said the man was destroying the house and breaking windows and other items.

But when deputies arrived they were told the man had fled and had taken several bottles of pills.

“I was more concerned for the person’s life,” Williams said. “It would have been nice if Verizon would have turned on his phone for five or 10 minutes, just long enough to try and find the guy. But they would only turn it on if we agreed to pay $20 of the unpaid bill. Ridiculous.”

Williams said he doesn’t know how close the situation was to becoming a tragedy because he’s not a doctor, but he thinks the man’s condition was very serious.

verizon customer said...

If you want to attempt real resolution, get in touch with me. I have the contact information for Verizon Wireless "Executive Relations" team.

I am among the thousands of unhappy Verizon Wireless customers. Recieved a Blackberry Storm by mail. Activated by an in store representative, only to later find out that I was being billed for a Data Plan subscription that I was not informed of beforehand, and that I did not accept. Attempted to return the phone numerous times, and have dealt with Customer Care a half a dozen times. Its been 8 months.

Finally I discovered how to reach the Executive Relations team at Verizon Wireless. They are the only ones who can help resolve your problem, short of having an attorney contact them. BTW, I subscribe to Pre-Paid Legal for $35 a month, and their attorneys at no additional charge, will contact Verizon Wireless. Find me on .

Share your experiences online at and then email me at . I will forward you important contact information to reach the real decision makers at Verizon Wireless, the Executive Relations team.

Jack Brooks said...

I cancelled a Verizon landline account and was promised a forwarding message directing callers to my new # would be put on. Instead, a regular "no longer in service" message was put on. When I called Verizon to get it corrected, I was told "because it wasn't put on when you closed the account, it can't be changed." Verizon LIED TO ME when promising me the message would be put on. If you have to use any part of Verizon's service, DO NOT BELIEVE anything they tell you.